ΠΟΛΙΤΙΚΗ ΑΠΟΡΡΗΤΟΥ

SANTORINI HEART HOTEL MONOPROSOPI ANONYMI ETAIREIA

PRIVACY PROTECTION POLICY

User Information

The Company stresses the importance of privacy and is committed to adopting high standards for the protection of personal information.
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.
In this policy, Company means the company under the name SANTORINI HEART HOTEL MONOPROSOPI ANONYMI ETAIREIA, holder of the Greek TIN 801306399 and Business Registry Number (GEMI) 154014404000 and its affiliated companies, as they may exist from time to time. The words ‘we’ and Company do not include third party Company owners or third parties involved in the delivery of services, however we have requested such Company owners and third party suppliers to abide by the terms of our Privacy Protection Policy.
In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.
It also includes information on user preferences and usage, when such information is supplied to or recorded by SANTORINI HEART HOTEL MONOPROSOPI ANONYMI ETAIREIA, in the course of transacting business with an individual.
The Privacy Protection Policy does not apply to information regarding the Company’s corporate customers. However, such information is protected by other Company policies and practices and through contractual arrangements.

HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION

By using any services provided by the Company.

By providing it to us in communications regarding service delivery such as Contact forms.

By providing the information to us by participating in a marketing initiative.

By visiting our website.

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

Using our Services

When using Company services it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This information usually includes, among others, your name, address, phone number, e-mail address, credit card number and expiration date, and language preference.
Company may use the information you provide to send you offers and information about the services provided by the Company.
If you do not wish to receive such offers and information you may unsubscribe or opt-out by sending an email to info@santoriniheart.com using the subject line “Unsubscribe”, so indicating your request with sufficient personal identifiers so we can appropriately act on your request. All our marketing communication of this type will also contain instructions for unsubscribing.

INFORMATION PROVIDED TO US IN COMMUNICATIONS REGARDING SERVICE DELIVERY SUCH AS CONTACT FORMS

Information provided to us in such a fashion will be used solely for the purpose of recording your comments, communicating with you in respect of them, reviewing them with the Company management team and the Company personnel, for the purposes of recognizing employees for excellence of service delivery and for developing improvements in service delivery.
Contact forms are stored for a reasonable period of time in our system, one (1) year maximum, for security reasons yet for improved service quality.

SANTORINI HEART HOTEL MONOPROSOPI ANONYMI ETAIREIA OFFERS YOU THE ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF TIME SENSITIVE OFFERS

To sign up for this service we require you to provide us with your e-mail address. You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions for the specified subscription or website.
You may at any time in the future opt-in to receive e-mail offers.
You can opt out of our advertising and marketing communications at any time by any of the following methods:
a. Selecting the UNSUBSCRIBE link included in our emails.
b. Contacting our Marketing Team

BY VISITING OUR WEBSITE
We use “cookies” on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry standard — you’ll find them almost everywhere on the Internet. Company uses cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit.
We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using.
If you do not wish to have data relating to your visits to our websites collected through the third parties mentioned above, you may opt-out by visiting the third parties’ opt-out pages, or through our dedicated cookies policy section in the footer of our website.

WHY WE COLLECT PERSONAL INFORMATION

To establish and maintain a responsible commercial relationship with you and to provide ongoing service.

To understand your needs and preferences.

To develop, enhance, market or provide products and services.

To manage and develop our business and operations.

To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

To a person who, in the reasonable judgment of the Company, is seeking the information as an agent of the user.

To a third party involved in supplying the services you have purchased.

To a third party retained to perform functions on our behalf such as data processing, storage, or research.

To an agent retained to evaluate creditworthiness or collect a customer’s account.

To a public authority in cases of imminent danger or legal requirement.

All disclosures are made on a confidential basis, for the intended purpose only.

PRINCIPLES

We will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.

We will protect your personal information with appropriate security safeguards.

We will take appropriate steps to protect confidentiality when dealing with third parties.

We will strive to keep your information accurate and up to date.

We will honour your request to access your personal information in a timely fashion.

You are free to refuse or withdraw consent to provide personal information at any time, subject to legal or contractual restrictions. This may, however, limit our ability to serve you.
To unsubscribe from marketing communications, email us at info@santoriniheart.com, using ‘Unsubscribe’ as the subject line.

If you have questions about our privacy practices or wish to make a request about your personal information, contact our Privacy Officer at

Change of our Privacy Policy

Any changes to this policy will be posted on this page.

List of Processors
Website: Mozaik

Contact

For any questions about this Privacy Policy or your personal data:

E-mail:

Phone number: +30 22860 36905

Address: Fira 847 00, Santorini, Greece